Support
Need help with an order, your account, or selling on WEARS PLUS? Message us on WhatsApp and we'll get back to you.
Contact us
Chat on WhatsAppWhatsApp: +972 59-231-0662
Or send us a message
Common questions
How do I track my order?
Open the app and go to Orders. Each order shows its current status, and you'll get a notification whenever it changes — as long as notifications are enabled in your profile.
How do I pay?
Orders are paid on delivery. There is no card payment in the app, and we never collect card details.
Where do you deliver?
We deliver across Palestine. Delivery is handled by our shipping partner once the vendor marks your items ready.
Can I order from more than one store at once?
Yes. Add items from any stores to your bag and check out once — each vendor prepares their own items, and you follow the whole order in one place.
I didn't get the verification code
Codes are valid for 10 minutes and you can request up to 3 per day. Check your SMS or email spam folder, and make sure the number or address is typed correctly. If it still doesn't arrive, message us on WhatsApp.
How do I turn notifications on or off?
Sign in, open Profile, and use the Notifications switch. You can also change it any time from your device's own settings for WEARS PLUS.
How do I delete my account?
In the app, go to Profile then Delete Account. This permanently removes your account and its data — orders, bag, wishlist and reviews. You can also ask us to delete it via WhatsApp.
I want to sell on WEARS PLUS
Message us on WhatsApp with your store name and what you sell, and we'll set up a vendor account for you.